Government of the Republic of Moldova
Ministryof Economy andInfrastructure

Green line: 250 500

Quality Infrastructure



Quality infrastructure and industrial security is a division of the Ministry of Economy and Infrastructure (Minister) which performs the tasks:

- of the central specialized body of the public administration responsible for the quality infrastructure in the field of standardization, metrology, accreditation and conformity assessment, technical regulation,

- of the public authority empowered with special functions in the field of industrial security,

- of the central specialized body responsible for the coordination of market surveillance and metrological surveillance activities,

- of the central specialized body of the public administration responsible for the elaboration of the state policy in the field of consumer protection.


The Directorate carries out its activity in cooperation with the structural divisions of the Ministry, as well as with the public institutions where the ministry is a founder and is guided by the Constitution of the Republic of Moldova, the laws of the Republic of Moldova, the decrees of the President, the Government's decisions and ordinances, the orders and instructions of the Minister, the international treaties to which the Republic of Moldova is a party, as well as by the Ministry's Regulation.

The mission of the Directorate is to ensure the organization and coordination of standardization, metrology, accreditation, conformity assessment, technical regulation, industrial security, market surveillance, metrological surveillance and consumer protection at national level in accordance with Law no.20 of 04 March 2016 on national standardization, Law on Metrology no.19 of 04 March 2016, Law no. 235 of 01 December 2011 on accreditation and conformity assessment activities, Law no.420-XVI of 22 December 2006 on the technical regulation activity, the Law no. 116 of 18 May 2012 on the industrial safety of dangerous industrial objects, Law no.7 of 26 February 2016 on market surveillance relating to the marketing of non-food products, Law No.105-XV of 13 March 2003 on consumer protection.

Standardization is a specific activity carried out by a recognized standardization body, through which standards and other standardization documents are developed, approved, adopted, revised, amended and cancelled.

The national standardization activity is a general public interest activity and has the following objectives:

a) increasing the competitiveness of the national economy;

b) removing technical barriers to trade;

c) protecting the health and life of people, as well as the interests of consumers;

d) environmental protection and sustainable use of resources;

e) ensuring interchangeability and compatibility of products;

f) promoting the results of innovation and technical progress;

g) facilitating the enforcement of national legislation;

h) representation of national interests in the international, European and interstate standardization activity.


Technical regulatory activity is a set of activities relating to the establishment of product requirements with regard to their security, trading conditions and use, as well as the establishment of market surveillance and conformity assessment rules.


Metrology is a science of measurements and their applications, which includes all aspects, both theoretical and practical, related to measurements, regardless of measurement uncertainty and scope.

The elaboration and promotion of the state policy in the field of metrology, the management and the coordination of the metrology activity at national level are carried out by the Ministry of Economy and Infrastructure as Central Metrology Authority, which has the following functions:

1) elaborates draft normative acts, participates in the drafting and coordination of the draft normative acts in order to ensure the metrological traceability of the measurement results to the International System of Units (SI) through procedures recognized and accepted internationally;

2) promotes the international recognition of the national metrology system;

3) coordinates the metrology activities of the central specialized bodies within the public administration and natural and legal persons which operate in the field of metrology;

4) ensures the harmonization of normative documents in the field of legal metrology with international and European practice and approves these documents;

5) negotiate agreements with other states on the mutual recognition of metrological test results for the purpose of model approval, metrological verification results and the technical competence of testing laboratories for measuring instruments;

6) designates legal entities to carry out metrological verifications of the measuring instruments subject to legal metrological control and to carry out measurements in the public interest areas, monitors the designated legal entities;

7) approves national standards; etc.


Metrological Surveillance - legal metrological control activity carried out in order to verify compliance with legal requirements in the field of metrology. Metrological surveillance includes market surveillance and supervision of the measuring instruments in use within the meaning of the Law on market surveillance relating to the marketing of non-food products and of the Law on state control of entrepreneurial activity.


Conformity assessment is a process that evaluates the demonstration of compliance with the specified product requirements for a product, process, service, system, for a person or a body.


Accreditation is the attestation by the national accreditation body that a conformity assessment body meets the requirements set out in the reference standards and, where applicable, any additional requirements, including those laid down in the relevant specific accreditation schemes, to carry out specific conformity assessment activities.

The national accreditation body and conformity assessment bodies have the following main objectives:

a)   setting up premises to recognize the results of conformity assessment activities by signing multilateral recognition agreements by the national accreditation body with the European Accreditation Cooperation and the international and regional accreditation bodies and to ensure the maintenance of membership;

b) promoting the principle of free movement of products and services;

c) giving confidence to the authorities and consumers in the competence, impartiality and integrity of conformity assessment bodies;

d) contributing to increasing the competitiveness of products and services in the context of globalization of markets;

e) promoting the protection of the life, health and safety of people, as well as the protection of the environment.


Market surveillance represent activities carried out and measures applied by market surveillance authorities to ensure that non-food products comply with the applicable essential requirements or that they do not endanger health, safety or other aspects related to the protection of public interests. The central element of market surveillance is a chain of interdependent processes such as monitoring, risk based planning, selective controls, sampling and testing of samples in accredited laboratories, interpretation of results, risk assessment, decision-making, interventions and ensuring legal procedures that may involve corrective action or even sanctions.

Protection of consumers' rights has the following objectives: promoting rights and protecting consumers' economic interests, developing and applying standards for the safety and quality of consumer goods and services, adopting policies that provide sales opportunities for consumer goods and services, implementing programs to ensure adequate consumer information, access to products which do not pose any danger and risk to their health and safety, facilitating the production and distribution of products corresponding to the needs and demands of consumers, streamlining the process of claiming rights and recovering of damages, reducing the level of harmful transactions for consumers.

Consumers' right to state protection of their interests is guaranteed by creating specialized public institutions with the aim of supervising by specific means how to respect the rights of consumers.


Industrial security is a regulated field that includes all activities carried out on dangerous industrial objects: personnel training, expertise, technical verification, technical diagnosis, non-destructive control, control and state technical supervision, design, construction, installation, operating, technical servicing, putting into service, manufacture, use, reconstruction, technical re-engineering, conservation or liquidation of a dangerous industrial object.